FAQs

Most common questions

How much does shipping cost?

Shipping cost will be $25 worldwide. We offer free shipping above $299.

Where do you deliver?

We deliver across the world. Our production unit is in the Sialkot, Pakistan.

What payment methods do you accept?

We accept Visa, Mastercard, or American Express credit.

Tracking & delivery

When will my order be shipped?

Orders are not shipped and delivered on holidays. You will receive your order in about 10-15 working days. Premium Tartan Kilts and back orders delivery time is 8-12 weeks.

Can I change my delivery address?

Yes, you may change your delivery address before your order is shipped.

How can I track my order?

Use Track my Order page.

Returns & Refunds

What is your Returns Policy?

You have 30 days from the moment your order's been delivered or made available for collection to return an item.

For all returns, we aim to refund you within 14 days of receiving the returned item.

If for some reason you are unable to return an item to us within the above timeframe, please get in touch - but we can't promise we will accept it, and any refunds may be made by way of a gift voucher.

How do I return something to you?

Once your return has been received by our warehouse, we'll email you to let you know whether a refund has been issued.